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Community Care will help you, even when a disaster strikes.

Community Care is required to follow special rules in case of a disaster or an emergency. When the President, Governor or Secretary of Health and Human Services declares a disaster or public emergency, Community Care will make sure you have access to benefits and services:

  • We will cover theMedicare Parts A , B and C services that you receive from an out-of-network providers;
  • We will waive requirements for referrals and authorizations, if applicable;
  • We will provide the same cost-sharing as if the service or benefit was provided by a network provider;
  • We will cover prescriptions filled at an out-of-network pharmacy, if you cannot use a network pharmacy;
  • We will make these changes immediately when notified of a disaster or public emergency.

These protections will remain in place until:

  • The President, Governor or Secretary of Health and Human Services declares an end to the disaster or public emergency.
  • CMS declares an end of the disaster or public emergency.
  • Thirty days have passed since the declaration of the disaster or public emergency.

If Community Care is unable to resume normal business operations due to a disaster or public emergency, we will notify CMS.

If you have questions, please contact your care team.


H2034_Web_8.2016    CMS Approved: 10/20/2016


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