Member Handbooks
About the Member Handbooks:
- Understand the basics of your program.
- Become familiar with the services in the benefit package.
- Understand your rights and responsibilities as a member.
- File a grievance or appeal if you have a problem or concern.
Below are handbooks for all three of our programs. Please click on your program handbooks link to download a copy of your Member Handbook.
The following handbook is for members of the PACE Program.
The following handbook is for members of the Family Care Program.
The following handbooks are for members of the Partnership Program.
If you need assistance reviewing a handbook, please contact a member of your care team.
